Support and tickets
Opening tickets, web calls and how to reach us.
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Support hours and how to contact us
Monday to Friday, 09:00-18:00. We reply to general questions within one business day.
Published 2026-10-24 -
What is a web call and how do I use it?
Call our support team straight from your browser. No phone needed, just a microphone.
Published 2026-10-24 -
How do I open a ticket? Can I attach screenshots?
Open a ticket in the portal and every update and reply stays on that one ticket.
Published 2026-10-24