Billing and invoices
Payment methods, e-invoices and renewals.
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What happens if a renewal bill is not paid in time?
The service is suspended 7 days after expiry and restored once paid; it is terminated after 21 days suspended, and data is kept for 14 more days.
Published 2026-10-24 -
Do services renew automatically? How do I turn it off?
Services renew automatically. A renewal bill is created before expiry and paid from your balance first; we never charge your card automatically.
Published 2026-10-24 -
How are e-invoices issued? Can I use a tax ID?
Invoices can carry a tax ID, go to your mobile barcode carrier, or be donated. Set the default under Invoice details in Settings.
Published 2026-10-24 -
Which payment methods can I use?
Payments go through ECPay: credit card, ATM virtual account or convenience store payment code.
Published 2026-10-24